Excellent Service·For You With You | Fosber Asia Elite Customer Care Program 2024 Kicks Off

To further align with customer needs and enhance service quality, Fosber Asia has recently launched a three-month Fosber Asia Elite Customer Care Program 2024 with “Excellent Service · For You With You” as the theme. This activity is executed by the Elite service team, composed of regional service managers and experienced service engineers. They will conduct on-site visits to out-of-warranty customers both domestically and internationally, engaging in in-depth discussions with customers on key topics such as equipment usage, maintenance, capacity improvement, and cost-efficiency optimization.

During the service visit, the service team will conduct a thorough and detailed inspection of customer equipment, identifying both current and potential issues and risks. They will provide customers with a comprehensive equipment health diagnostic report to ensure efficient and safe operation of the equipment, helping customers swiftly address urgent equipment issues and eliminating their concerns.

Fosber Asia upholds the service philosophy of ‘Customer First' with customer satisfaction being our constant pursuit. We are committed to providing the best quality products and services, continuously improving our service to create greater value for our customers. On the path to excellence, Fosber Asia will be always with our customers, offering professional support to ensure every customer enjoys a worry-free service.