This group of technical experts, fully supported by a team of mechanical, electrical and software design engineers is at complete disposal to provide total solutions for any request or need for technical assistance ensures. A specially designed digital system that customers are aware of the status of any ongoing technical service in real time.
In order to guarantee technical support outside of normal working hours, weekends and public holidays, Fosber Asia provides a round-the-clock (24/7) telephone and remote modem technical support service for free.
This important service module allows our technical specialists to perform immediate on-line remote diagnostics so they can quickly identify the nature of the problem and type of intervention required. By remotely connecting to the corrugator supervisory control system, we are instantly able to check and monitor all relevant production parameters and to remotely carry out any adjustments accordingly.
Our remote support service means that customers can almost always have the problem solved remotely online, completely avoiding the need and cost of the dispatch of a service engineer on-site.
To Contact Technical Support:
Phone: +86 757-8109 8752
H/24 Contact : +86 180 2229 8836
E-mail: aftersales@fosberasia.com
Wechat ID: Aftersales_FA
Technical Support: Tianjin, Shanghai, Foshan, Chengdu